At BBQs Grill Shop, we understand that when you order premium outdoor cooking equipment, you want it delivered quickly and safely to your doorstep. That’s why we’ve partnered with world-class shipping providers to ensure your grilling essentials arrive in perfect condition, no matter where you are.

Our Delivery Promise

We process all orders within 1-2 business days (excluding weekends and holidays). Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.

Shipping Options

1. Standard Shipping (Recommended)

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after dispatch
  • Cost: £12.95 (regardless of order value)
  • Best for: Customers who want their BBQ equipment faster with reliable tracking

2. Free Shipping

  • Carrier: EMS
  • Delivery Time: 15-25 business days after dispatch
  • Cost: FREE for orders over £50
  • Best for: Budget-conscious grill masters who don’t mind waiting a bit longer

Delivery Areas

We proudly ship worldwide to backyard chefs and outdoor cooking enthusiasts everywhere! However, please note we currently cannot deliver to:

  • Most Asian countries (due to customs restrictions)
  • Certain remote locations

If you’re unsure about delivery to your area, please contact our friendly customer service team at [email protected] before placing your order.

Tracking Your Order

Once your BBQ gear is on its way, we’ll send you a shipping confirmation email with:

  • Your unique tracking number
  • Direct links to the carrier’s tracking page
  • Estimated delivery date

Our carriers provide regular updates so you’ll know exactly when to expect your delivery.

Receiving Your Delivery

When your package arrives:

  1. Inspect immediately: Check for any visible damage before signing for delivery
  2. Report issues: If there’s any damage, note it on the delivery receipt and contact us within 48 hours
  3. Enjoy! Your outdoor cooking adventure begins!

Need Help With Your Delivery?

Our customer service team is always here to assist with any delivery questions or concerns. Contact us at [email protected] and we’ll help track down your order or resolve any issues.

Happy grilling from all of us at BBQs Grill Shop!